Warranty and Disclaimer

It is the goal of PTP TACTICAL that every suppressor manufactured is free of defects in materials and/or workmanship, and that each part meets strict manufacturing specifications.  Repairs will be made free of charge on any suppressor manufactured by PTP TACTICAL as long as damage is covered by the LIMITED LIFETIME WARRANTY.  Warranty covers repairs, services, and / or replacement of (NON-SERIALZED) parts damaged due to manufacturers workmanship.  All repairs will be completed at the discretion of PTP TACTICAL upon receipt and inspection of returned item. LIMITED LIFETIME WARRANTY does not cover negligence, misuse, careless or improper mounting/installation, ordinary wear and tear, the failure to follow manufacturer instructions and/or the use of inappropriate or defective ammunition.  Repairs will not be covered by warranty if baffle strike damage occurs and determination concludes that the cause was NOT due to a defect in workmanship. Negligent or abusive use is defined as utilizing the suppressor in a way that results in premature wear or damage to the suppressor or the host firearm.  The purchaser/owner of the suppressor is liable for the costs of repairs NOT covered by the LIMITED LIFETIME WARRANTY. Upon receipt of the returned item, a thorough examination will be conducted at which time a determination will be made as to whether the part is repairable. If repairs are required due to a defect in manufacturing or materials, there will be no charge for repairs; otherwise, a PTP TACTICAL representative will contact the purchaser with a quote for the total cost of repairs, (includes labor, material and return shipping charges). This warranty is subject to all applicable laws some of which may limit these terms. If the suppressor is damaged or needs to be returned to PTP TACTICAL for repair or modification, please download the ‘repair slip’ below and read all instructions to ensure you include the appropriate paperwork.

NOTE: Bureau of Alcohol Tobacco Firearms & Explosives (BATFE) prohibits transferring serial number to new outer tube in case of damage to tube. Tube damage rendering the suppressor unsafe to use will require the purchase of a new suppressor.  If a returned suppressor is inspected and determined to have a damaged tube, the suppressor will be returned to the owner unrepaired.

Repairs

For repairs, send your item to:

PTP Tactical  – Attn Repairs
3181 State Route 121 South
Mayfield, KY 42066

You MUST include a completed Repair Slip with your return, which you can download and print.

Shipping Check List
1. If you haven’t already done so, make sure you have registered your Suppressor. You can register here
2. Repair slip filled out in full- LIST ALL ammo/weapons/ adapters/ modifications used with the suppressor
3. Copy of approved ATF Form 4 in accordance with ATF regulations (or Form 3, FFL & SOT for licensed dealers)
4. Copy of owner’s Drivers License
5. The suppressor and all suppressor parts – ALL COMPONENTS MUST BE INCLUDED IN THE SHIPMENT

In addition:

*  Please package and label your shipment well – We suggest shipping INSURED with SIGNATURE REQUIRED.
*  PTP Tactical is not responsible for lost/damaged packages.
*  Most repairs take 3-5 business days. Provide a WORKING daytime contact number – we will need to contact you.
*  Minimum $35 tech-assessment charge does NOT cover repairs, parts, labor, or return shipping.

DISCLAIMER

Be certain that you have read and understand all information included with your PTP TACTICAL suppressor before attachment and/or use of the product.  Please use extreme care and caution when handling any firearm and suppressor.  Failure to follow provided instructions may result in serious injury or property damage.  Under no circumstances will PTP TACTICAL be held liable for personal injury, property damage, or any type of loss.  PTP TACTICAL is released from liability for any incidental or consequential damages.

WARNING: DO NOT INSTALL OR REMOVE SUPPRESSOR ON/FROM A LOADED WEAPON OR HANDLE WHILE IT IS HOT.  ONLY USE SUGGESTED COMPATIBLE AMMUNITION.